GENERAL CONSIDERATIONS AND SCOPE
Nashiz Fashion operates the online store www.nashizfashion.com, offering a wide range of fashion products to customers. The services and products provided on this website are intended for end users of legal age. Purchases are limited to quantities appropriate for personal use. These Terms & Conditions apply to all transactions made through nashizfashion.com and define the general business relationship between Nashiz Fashion and its customers. Any deviation from these terms must be explicitly agreed upon by Nashiz Fashion. Business days exclude Saturdays, Sundays, and statutory holidays.
USE OF NASHIZFASHION.COM
Customers must provide accurate and complete personal information when registering on nashizfashion.com. Upon successful registration, a confirmation email will be sent. A password will be provided to facilitate secure access to our online services. Customers are responsible for maintaining the confidentiality of their login credentials.
In the password-protected section of our website, customers can track recent and completed orders, update personal details, and manage subscriptions.
PRICES AND SHIPPING FEES
Product prices displayed on the website are exclusive of taxes. The final price, inclusive of applicable taxes, will be shown at checkout. We accept various payment methods, including Visa, MasterCard, and American Express. Payment is processed upon order confirmation.
VOUCHERS
Vouchers are valid for the specified period or up to one year from issuance.
They are non-transferable and cannot be redeemed for shipping fees.
Expired vouchers cannot be extended or exchanged.
DELIVERY
Orders will be shipped to the address provided by the customer at checkout. Customers must ensure that the delivery address is accessible during working hours. While we strive to dispatch orders promptly, delivery times may vary based on product availability.
Nashiz Fashion does not assume responsibility for sourcing risks, especially regarding product descriptions. Please refer to our Delivery & Returns section for further details.
SERVICE AND COMPLAINTS
Customer satisfaction is our priority. We aim to address inquiries and complaints promptly. For assistance, please contact our customer service team via email at support@nashizfashion.com.
DATA SECURITY
Customer data collected during registration and transactions is handled in compliance with legal data protection regulations. We implement the latest encryption technologies to ensure the security of online payment transactions.
IMAGE RIGHTS
All images and content on nashizfashion.com are the property of Nashiz Fashion. Unauthorized use, reproduction, or distribution of our visual content is strictly prohibited without prior written permission.
DELIVERY & RETURNS
We typically deliver orders within 4-6 business days. If an order contains multiple items with different delivery times, the longest timeframe applies. Customers may return items within 14 days of receipt for a full refund, subject to our return conditions.
Items with manufacturing defects can be returned within 14 days for a refund upon inspection.
Failed return pickups after three attempts or delays beyond two weeks may lead to cancellation of the refund request.
Returns must be securely packed with original tags and packaging. We recommend using a reliable courier service for self-shipped returns.
Refunds will be processed within seven days after quality inspection and credited as store credits.
RETURN OPTIONS
Customers can return items via the following methods:
Third-Party Courier
Ship the package to Nashiz Fashion’s return address using a courier service of your choice.
Ensure secure packaging and include order details (Order number, Name, Contact number, Product details).
Store credits will be issued within seven days after inspection.
Pickup Service
Email support@nashizfashion.com with order details.
Our team will coordinate a pickup. A return shipping charge may apply based on location.
Store credits will be processed within seven days after inspection.
Post Office Drop-Off
Ship the package to Nashiz Fashion’s return address via registered post.
Securely pack the item and include order details.
Store credits will be issued within seven days after inspection.
Nashiz Fashion Store Drop-Off
Fill out a return form at the store and submit the item.
Store credits will be issued within seven days after inspection.
Returns must be in resalable condition with intact tags. Non-compliant returns will be sent back to the customer.
EXCHANGE POLICY
Exchanges are available in-store for the amount paid, excluding discounts.
INTERNATIONAL SHIPPING
Nashiz Fashion is not responsible for any import duties, taxes, or customs fees imposed by the recipient’s country. Customers are advised to check local regulations before placing international orders.
For further details, visit our Help Center or contact our support team at support@nashizfashion.com.